Computer Guy Pittsburgh Remote Help Desk


Our  help desk is a great way to help you with many of the common problems or questions you may have, without having to schedule an on-site service call. Using cutting edge technology, you can schedule a session in which we will access your computer remotely and actually view your desktop and manipulate the mouse and keyboard to address your issue.

These sessions are each 20 minutes long, and the cost is only $35.00 per session. Pre-payment is required  via credit\debit card from our website.

The sessions are completely secure and can only be started by you, and you can disconnect at any time. No software is permanentely installed on your computer. All you need is a small file you download from us. When the connection is broken, it cannot be opened again by us. This way, you are in control, & these sessions are safe, plus it's encrypted, so your data & privacy are protected.

If your session requires an on-site service call, or repair in our shop, we'll credit your session fee to your repair invoice.

Call, or e-mail Computer Guy today for more details, and to find out how we can help you.

You must have a broadband connection to take advantage of the Remote Help Desk.